What is music on hold?

Music on Hold is a short music clip that plays to callers while they are put on hold. It can be any type of music. We have classical, instrumental, pop, and rock. The first thing a caller usually asks when put on hold is how long do I have to wait? With our music on hold, the caller can relax and know they will not have to wait for a long time.

Why does hold music sound so bad?

Most music on hold sounds bad because it needs low-quality codecs to play on old analog phones. Sometimes it's like old 8-bit video game quality music.

Will your hold music works with my phone system?

Our hold music will work with any analog or digital phone system. With our Music On Hold Convert Tool, you will get files working well with your system.

How much does it cost for hold music?

With a single license fee, music on hold costs $29 for a pack of three tracks. Add liked tracks to the Shopping cart, proceed to checkout, and complete your payment. Download WAV / MP3 files just in seconds.

What is the beep sound I hear, and will it stay after the purchase?

That beep sound is a watermark protection from illegal use. It's present in a preview only, and purchased music has a crystal clear sound without it.

Can I customize on-hold music for my business?

Yes, customizing on-hold music to align with your brand identity is a great way to enhance the caller's experience. You can edit/cut and add voice-over to Melody Loops on-hold music. Consider incorporating your company message, important information, and announcements.

How can I adjust the volume level for on-hold music?

You can adjust the volume level using Melody Loops Convert Tool for on-hold music. To use the tool, click the On Hold button on the music download page.

What equipment do I need for on-hold music?

To play music on hold, you typically need a phone system or a dedicated on-hold device that connects to your phone system. Consult with a telecommunications professional for specific requirements.

How do I upload on-hold music to my phone system?

The process of uploading on-hold music varies depending on the phone system you use. Typically, you can upload audio files through a web interface or a designated administrative portal provided by your phone system provider.

What file format should on-hold music be in for phone systems?

Commonly supported audio file formats for on-hold music include MP3, WAV, and OGG. Check your phone system documentation or consult with your provider to determine compatible file formats. You can find the supported phone system in the right column here ->.

How long should the music on hold be?

The ideal length for music on hold is typically between 30 seconds to two minutes, allowing for a repetitive but not overly monotonous experience.

How often should I update my on-hold music?

Updating your on-hold music periodically, such as every few months or on special occasions, can keep callers engaged and prevent monotony, ensuring a fresh experience for repeat callers.

Can I use popular songs as on-hold music?

Using copyrighted music for on-hold purposes usually requires obtaining proper licenses or permissions to avoid copyright infringement. You are welcome to use our best royalty-free music specifically designed for on-hold service.

Can I use on-hold music with a virtual phone system or VoIP?

Yes, virtual phone systems and Voice over Internet Protocol (VoIP) solutions usually support on-hold music. However, the implementation process may vary depending on the specific service provider and platform.

On Hold Music for Business - Royalty Free MP3 & WAV Download

Royalty free on hold music for business phones, IVR, and call queues

Buy royalty free on hold music for business phones, IVR, and call queues.
Use the Convert Tool after purchase to prepare MP3 or WAV files for common phone systems.
Choose professional instrumental tracks for reception lines, support queues, clinics, salons, and office phones.
Get a royalty-free license and a file prepared for your business phone setup.
Money-back guarantee if the export does not work with your system.

Good on hold music helps callers stay patient and engaged while they wait. This collection is built for business phone systems, IVR menus, reception lines, customer service queues, clinics, salons, and office calls where clear, professional audio matters.

Most tracks are instrumental and suitable for looping during short or repeated waits. After purchase, the Convert Tool helps prepare MP3 or WAV files for common PBX, VoIP, and cloud phone system requirements, including formats such as 8 kHz mono µ-Law or PCM where needed.

How it works

1. Choose a track — Browse on hold music for business phones, IVR menus, and waiting queues.
2. Buy the license — Purchase the track for business use and get access to the clean version.
3. Prepare the file for your system — Use the Convert Tool after purchase to create the format your phone setup needs.

Featured tracks & composers

Successful Company — by Giraffe Music — ideal for reception and welcome messages; calm and professional tone.
Calm Tech — by MediaM — steady pulse under IVR menus and info prompts; keeps callers oriented.
Touch Of Hope — by DPmusic — perfect for clinics or salons; gentle piano loops smoothly in 2–3-minute cycles.

How we prepare the audio

Curated by the Melody Loops team for business phone and IVR use since 2013.
Prepared for clear playback on common phone systems with attention to smooth volume and mono compatibility.
Loops checked for clean transitions so music plays naturally during longer waits.
After purchase, exports can be prepared in common phone formats such as 8 kHz mono µ-Law or PCM where needed.

Prepared for common business phone systems

Suitable for systems such as 3CX, RingCentral, FreePBX, Zoom Phone, and similar PBX or cloud phone platforms using the profiles listed here.
Works well under voice prompts when music is kept below announcements, helping names, menu options, and extensions remain clear.

License & support

Each order includes a royalty-free license PDF with your business details.
After purchase, use the Convert Tool to prepare the track for your phone system.
Compatibility guarantee — refund if the export does not work with your system.

Free MP3 & WAV samples

Looking for free on hold music first? You can start with a few free MP3 or WAV samples on our Free Music Downloads page to hear the style and check basic playback. When you need the full track for business use, purchase the licensed version and prepare the format for your phone system with the Convert Tool.

FAQ – Music On Hold

What is the beep in previews, and will it remain after purchase?
The beep is a preview watermark only. Purchased files are clean and ready for licensed use.

Can I download on hold music in MP3 or WAV?
Yes. After purchase, the Convert Tool can prepare MP3 or WAV files for common business phone system requirements.

Which file format does my phone system need?
Many systems use WAV, often in mono, while others accept MP3. Common formats such as 8 kHz mono µ-Law or PCM can be prepared where needed.

Does this work with PBX, VoIP, and cloud phone systems?
Yes. Our on hold music can be used with many PBX, VoIP, and cloud phone platforms when the correct format is selected after purchase.

How do I upload the file to my PBX or virtual system?
In most cases, you upload the file in the Music on Hold section of your admin portal, then save and apply the changes. Names may vary by vendor.

Will I receive proof of licensing?
Yes. Each order includes a royalty-free license PDF with your business details.

On Hold Music

Download royalty free on hold music and obtain a license for commercial use: